Reference

Understand Your Rights and Our Terms

Before you open an account or make a deposit through bKash, Nagad, or Rocket, take a moment to read through the legal terms that govern how 3333bot operates and what applies to you.

Account TermsEligibility by RegionPolicy ContactData HandlingWallet Conditions
3333bot Understand Your Rights and Our Terms
LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about how these terms apply to your account, how your data is handled, or how to request a change to your account details, our support team is the right starting point. You can reach us through live chat, email, or the in-account help centre — all three paths connect to the same team who handle legal and account queries for Bangladesh.

Live Chat Open the chat window from any page on the platform to reach the support team directly with your legal or account query.
Email Support Send your policy or account question to our support address and we will respond with the relevant terms or next steps.
Help Centre The in-account help centre has a dedicated section for terms, policy questions, and account closure requests.
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Your account data — including the wallet details you link for bKash, Nagad, or Rocket transactions — is stored with SSL encryption and is never shared with third parties outside of what is required to process your transactions. We retain account data for as long as your account remains active and for a period after closure as required by applicable policy. You have the right to request a copy of the data we hold on you or to ask for corrections — both requests go through the support team via live chat or email.

Data Encryption All account and wallet data is encrypted in transit and at rest. Your bKash, Nagad, and Rocket details are never stored in plain text on our systems.
Cookie Policy We use session and analytics cookies to keep your account login active and to understand how the platform is used. You can manage cookie preferences from your browser settings.
Data Retention Account data is kept while your account is open and for a defined period after closure. You may request deletion of non-essential data through the support team.
Access Requests To see what data we hold, request a correction, or ask about how your information is used, contact support via live chat or email with your account details.

Common Legal and Account Questions

These are the questions we hear most often about how our terms work, what your rights are, and how to act on them.

Access and eligibility depend on your local law and the regions we support. If online gaming is restricted where you are, these terms do not override that. Check your local rules before opening an account.

Contact our support team via live chat or email with your account details and a data access request. We will respond with the information we hold and the format it is available in.

Yes. Reach out through live chat or the help centre. Corrections to account details are processed after identity verification. Deletion requests apply to non-essential data; some records are retained as required by policy.

Wallet details linked to your account are removed from active systems after closure. A retention period applies to transaction records as required under our data policy before full deletion.

We publish the revised terms on this page with an updated effective date. Continuing to use the platform after that date means you accept the changes. If you disagree, contact support to close your account.

Raise the dispute with our support team first via live chat or email. If the matter is not resolved through us, you may then escalate to your bKash, Nagad, or Rocket provider directly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.